Privacy Policy

Information We Collect

When you use ClientHaus to book appointments, request a quote, contact a service provider, or respond to follow-up messages, we collect the information you choose to provide. This may include your name, phone number, email address, requested service, preferred appointment date and time, notes about your appointment, and any other information you submit through the platform.

How We Use Your Information

We use your information to operate the ClientHaus booking and communication platform, including helping service providers manage booking requests, confirm appointments, send reminders, respond to questions, prepare quotes, and keep a record of client communications related to services requested through the platform.

Text Messaging and Phone Contact

By entering your phone number and submitting a booking form, contact form, or related request on ClientHaus, you agree to receive transactional and customer-care text messages about your booking, appointment, quote, or support request. These messages may include booking confirmations, appointment reminders, quote follow-ups, scheduling updates, and one-to-one support replies related to your requested service.

• Message frequency: Message frequency varies based on your appointment activity and support needs.
• Message and data rates may apply.
• Opt-out: Reply STOP at any time to stop receiving text messages.
• Help: Reply HELP for assistance.

Consent to receive text messages is not required to browse the site, but providing a phone number through a booking or contact flow and submitting that request is treated as consent to receive the service-related messages needed to complete and support it.

How We Share Information

We share relevant booking and communication details with the service provider connected to your request so they can respond, confirm availability, deliver services, and manage client support. We may also use service providers and vendors that help us operate the platform, such as hosting, payments, communications, and secure data storage providers.

No Sale or Marketing Transfer of Mobile Information

We do not sell, rent, or share your mobile phone number with third parties or affiliates for their own marketing or promotional purposes. Your phone number is used only for ClientHaus platform operations and service-related communications connected to your booking, quote, or support request.

Data Retention and Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. We keep booking and communication records for as long as reasonably necessary to operate the platform, support providers and clients, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You can opt out of text messaging at any time by replying STOP. You may also contact us if you want to update your information or have questions about how your information is being used through the ClientHaus platform.

Contact

If you have questions about this privacy policy, contact us at ClientHaus@gmail.com.